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At Crown Casino, we recognize the importance of responsible gaming practices to ensure that our guests have a safe and enjoyable experience while minimizing harm from problem gambling.
Self-Exclusion
We offer a Self-Exclusion program for our guests who feel they need support with controlling their gaming habits. This initiative allows individuals to voluntarily exclude themselves from participating in any form of gaming at Crown Casino, either temporarily or permanently. Upon application, we will cancel all existing membership and loyalty benefits associated with the individual's account.
Third Party Exclusion
In addition to Self-Exclusion, guests may also be subject to Third Party Exclusion at our discretion. This process allows a third-party nominated by you to request that we exclude them from participating in any gaming activities on your behalf.
Venue-Based Harm-Minimization Practices
We have implemented various venue-based harm-minimization practices, including:
Our goal is to create a safe environment where our guests feel supported in their gaming experiences.
Accessing Support Organizations
If you or someone you know requires assistance with problem gambling, we recommend reaching out to the following organizations:
These external organizations offer valuable guidance and support for those seeking help.
Additional Information
At Crown Casino, we adhere to the Responsible Gaming Code of Conduct, which is designed to minimize potential harm from problem gambling. Our efforts focus on providing a safe environment where our guests can enjoy gaming activities responsibly.
If you have any questions or concerns regarding responsible gaming at Crown, please don't hesitate to reach out for support.
